Enormous wealth of pan-European experience benefits all customers
Even the most superior product will fall short when used improperly. You have to know which product to select for what task, and also how to properly apply it. These two questions – which? and how? – make service and support so extremely important.
Services at tremco illbruck
First of all: enhanced mobile and online services will better cater to customers’ needs in the future. Also, we continue to build and improve our face-to-face services, such as on-site support schemes for both architects and installers. Secondly, we are constantly adding other target-group services, sustainability-orientated services, as well as A-partner programs.
For instance, with illbruck we award German installer companies a seal of approval once their staff have successfully completed our training. Also, in different countries illbruck offers on-site assistance on installation and, on occasion, may even assist with blower door testing. Another example: As part of the service package for flooring clients TREMCO offers a free moisture testing service. Hygrometer readings and visual inspections are combined for a site-specific assessment, which will then be documented in an illustrated full site survey. Nullifire service and support also includes visiting the sites of major projects. These are just a few examples drawn from an extensive list of services all made to measure!